Clobba MT

Enterprise Reporting for Microsoft Teams and Teams Phone System

Enterprise Reporting and Analytics

Clobba MT is a simple to use reporting and analytics solution for Microsoft Teams, allowing for quick and easy access to critical data regarding Teams usage and performance. It delivers valuable business and technical insights into trends of user adoption, call quality, employee productivity, call costs and much more. The information is accessed via daily reports, real-time dashboards, and trend monitors, all of which can be customized to an organization’s unique reporting requirements.

With the shift to work from home employees, the need for a comprehensive Unified Communications reporting tool has never been greater. Clobba MT will ensure business continuity is maintained for your remote workforce as well as for employees working in the office.

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Clobba MT Overview

Clobba MT, deployed in Azure and delivered as a managed service, delivers advanced reporting and analytics for Microsoft Teams.  Designed to maximize your investment in Teams, Clobba MT reports on Teams usage trends, call quality and costs, user activity, and device performance - providing invaluable insights into employee productivity whether they’re working in the office or at home.

Teams Usage Summary

Clobba MT’s user-friendly configurable dashboards enable administrators to access and display relevant information across your organization, providing graphical displays to:

  • Track employee use and productivity
  • Monitor call statistics and call quality
  • View quality trends and more
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Track Employee Activity

The User Activity report provides an overview of daily employee general activity, including:

  • Volumes of calls, meetings, and chat messages
  • Device and One Drive usage
  • Teams channels joined by employees
  • Licenses allocated and in use

Monitor and Manage Call Quality

The Quality Index enables companies to monitor voice and video call quality for up to 16 parameters; including:

  • Jitter, latency, packet loss and MOS
  • Visual Poor Call Quality trend reports
  • Video frame rate and packet statistics
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Manage and Troubleshoot Devices

Clobba MT’s Device Manager dashboards provide critical performance data in graphical formats, such as:

  • Device make, model and firmware
  • Low and high performing devices
  • Call quality trending

Identify and Drive User Adoption

Maximize your investment in Teams by managing employee adoption with such reports as:

  • Total and average usage by application
  • Number of active users by application
  • Overall Teams application adoption
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Why Customers Choose Clobba MT Reporting for Teams

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MANAGE EMPLOYEE

PRODUCTIVITY

Verify that your workforce, regardless of location, is working efficiently and productively.

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DRIVE USER

ADOPTION

Monitor user adoption, identify training issues, maximize your Teams investment.

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MAINTAIN BUSINESS

CONTINUITY

Ensure that SLA’s and customer satisfaction levels are achieved for your entire workforce.

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ASSESS CALL

QUALITY

Easily monitor call quality to maintain the highest levels of service delivery.

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IMPROVE DEVICE

MANAGEMENT

View, track and manage headset performance to ensure quality and minimize troubleshooting.

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PERFORM CAPACITY

PLANNING

View and manage your SIP trunk utilization to optimize service and costs.

Get in touch today to find out more

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