Enterprise Reporting and Analytics
Clobba MT is a simple to use reporting and analytics solution for Microsoft Teams, allowing for quick and easy access to critical data regarding Teams usage and performance. It delivers valuable business and technical insights into trends of user adoption, call quality, employee productivity, call costs and much more. The information is accessed via daily reports, real-time dashboards, and trend monitors, all of which can be customized to an organization’s unique reporting requirements.
With the shift to work from home employees, the need for a comprehensive Unified Communications reporting tool has never been greater. Clobba MT will ensure business continuity is maintained for your remote workforce as well as for employees working in the office.
Clobba MT Overview
Clobba MT, deployed in Azure and delivered as a managed service, delivers advanced reporting and analytics for Microsoft Teams. Designed to maximize your investment in Teams, Clobba MT reports on Teams usage trends, call quality and costs, user activity, and device performance - providing invaluable insights into employee productivity whether they’re working in the office or at home.
Teams Usage Summary
Clobba MT’s user-friendly configurable dashboards enable administrators to access and display relevant information across your organization, providing graphical displays to:
- Track employee use and productivity
- Monitor call statistics and call quality
- View quality trends and more
Track Employee Activity
The User Activity report provides an overview of daily employee general activity, including:
- Volumes of calls, meetings, and chat messages
- Device and One Drive usage
- Teams channels joined by employees
- Licenses allocated and in use
Monitor and Manage Call Quality
The Quality Index enables companies to monitor voice and video call quality for up to 16 parameters; including:
- Jitter, latency, packet loss and MOS
- Visual Poor Call Quality trend reports
- Video frame rate and packet statistics
Manage and Troubleshoot Devices
Clobba MT’s Device Manager dashboards provide critical performance data in graphical formats, such as:
- Device make, model and firmware
- Low and high performing devices
- Call quality trending
Identify and Drive User Adoption
Maximize your investment in Teams by managing employee adoption with such reports as:
- Total and average usage by application
- Number of active users by application
- Overall Teams application adoption
Why Customers Choose Clobba MT Reporting for Teams
Verify that your workforce, regardless of location, is working efficiently and productively.
Monitor user adoption, identify training issues, maximize your Teams investment.
Ensure that SLA’s and customer satisfaction levels are achieved for your entire workforce.
Easily monitor call quality to maintain the highest levels of service delivery.
View, track and manage headset performance to ensure quality and minimize troubleshooting.
View and manage your SIP trunk utilization to optimize service and costs.